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BOS & Six Sigma

BOS provides the structure. Six Sigma delivers the results.

Many firms can implement a Business Operating System. Few can apply the right Six Sigma framework to reach the root cause of an issue, then put the processes, systems, and controls in place to sustain the result. That is where E4 Core stands apart.

Six Sigma

Six Sigma process excellence

Operational & Process Audits

A structured review of how work actually gets done, where it breaks down, and what it costs.

DMAIC

Define, Measure, Analyze, Improve, Control: root-cause improvement of an existing process.

DMEDI

Define, Measure, Explore, Develop, Implement: designing a new process built to perform from day one.

Documentation & Systems

Each process documented in the appropriate tool or library and run in the appropriate system.

Automation

Manual steps automated wherever the process and the systems allow.

Controls & Compliance

Control plans, metrics, and audits that keep the process performing and compliant.

Build

BOS & Six Sigma projects we lead

One call provides one accountable team. We manage the project in-house and staff it with our own specialists or licensed partners from our network, through to a fully operational asset.

01 · Scope02 · Staff03 · Manage04 · Deliver05 · Run
01

BOS Rollout & Adoption

Standing up the accountability chart, weekly meeting rhythm, scorecards, and issues list, in the order that makes it stick.

02

DMAIC Root-Cause Projects

Improving an existing process by finding the true root cause and fixing it, not the symptom.

03

DMEDI Process Design

Designing a new process, system, or control built to perform from day one.

04

Documentation, Systems & Automation

Capturing each process in the right tool, running it in the right system, and automating what the process and systems allow.

Our Project Approach →

Audit to control. Every issue, every time.

One method sits underneath everything we do. We find the real issues and opportunities, prioritize them within the capacity our operating system allows, attack each root cause with Six Sigma, and leave behind the processes, systems, and controls that keep them fixed, built with the people who run the work.

Step 1 of 9

Audit operations

We walk the operation, pull the numbers, and talk to the people doing the work. Nothing gets fixed until we understand how it actually runs.

You geta clear picture of the current state

Select any step, or let it run.

All of this runs inside our business operating system. It holds the issues list, sets how many items we carry at once, and keeps the KPI scorecard: measures for every person, department, division, and the company, reviewed weekly. The KPIs themselves get reviewed too, so they keep measuring what matters.

  1. Audit operations

    We walk the operation, pull the numbers, and talk to the people doing the work. Nothing gets fixed until we understand how it actually runs.

    You geta clear picture of the current state

  2. Define the issues & opportunities

    Problems and upside surface from the same look, so both go on the operating system's issues list. An opportunity left alone today becomes tomorrow's issue.

    You getone list of issues and opportunities

  3. Prioritize & resource

    The operating system sets how many items we carry at once. We rank within that limit and give each one an owner, the right people, and a date.

    You getan owner, a team, and a date, run as a task or a sprint

    Capacity comes first. The operating system sets the number before anything is ranked. Whatever doesn't make the cut stays on the list and competes again next cycle.

  4. Apply the tools

    Six Sigma, applied with discipline: DMAIC when a process exists but is failing, DMEDI when one has to be designed from scratch. We stay in the data until the root cause has a name.

    You geta proven root cause, not a guess

  5. Build the process

    We design the fix the way it will actually be run, on shift and with the people who will run it, so it survives contact with the real operation.

    You geta working process your team owns

  6. Document it

    Written plainly and filed in the library your people already open. Not a binder on a shelf.

    You getclear procedures, right where they're used

  7. Systemize

    The process gets built into your systems, integrations, and communication across departments and clients, so the result doesn't depend on who is working that day.

    You getconsistency across shifts, sites, and people

  8. Automate

    The repetitive parts get automated, with AI overlays where they genuinely pay. Judgment stays with people.

    You getless manual work and fewer dropped handoffs

  9. Apply controls

    KPIs, checks, and compliance controls that land on the operating system's scorecard, so drift surfaces long before a customer ever sees it.

    You getcontrols that hold the gain and prove it

The loop closes Controls hold, the numbers prove it, and the next audit starts from a higher baseline. Followed by all. Each time, every time.

Six Sigma in practice · Crawford County Oil

Cutting well failures by more than 92 percent

Crawford County Oil operates a century-old stripper field of more than 2,000 wells, acquired out of bankruptcy with a failure rate of 2.2 failures per well per year, among the highest in the region and far above the industry benchmark of 0.4. Like every process at Crawford County Oil, well management was rebuilt using Six Sigma.

D
Define Reduce well failures and the lifting costs they drive across the entire field.
M
Measure Every failure tracked by well, lease, and cause in a purpose-built well management system.
A
Analyze Pareto analysis traced the drivers to process variance: operators managed wells in different ways.
I
Improve The right way to manage each stage of a well's lifecycle was defined, documented, and trained to every person.
C
Control Measurement systems, weekly KPI reviews, and audits verify the process is followed and the gains hold.
The result
2.2Failures per well per year at acquisition
<0.17Failures per well per year today
0.4Industry benchmark

“The failure rate dropped not because the wells changed, but because the process around them did.”

Ryan Clark, President

Six Sigma frameworks

The right framework for the problem

We select the framework that fits the situation: DMAIC when an existing process is underperforming, DMEDI when a new process needs to be designed.

Improve an existing process

DMAIC

D
Define the problem, scope, and goal
M
Measure current performance
A
Analyze data to confirm the root cause
I
Improve the process and verify the result
C
Control the gains with metrics and procedures
Design a new process

DMEDI

D
Define the objective and requirements
M
Measure what customers and the business need
E
Explore and evaluate design options
D
Develop the detailed process, systems, and controls
I
Implement the process and confirm performance
Insight

Structure alone does not fix a broken process

BOS brings clarity, accountability, and cadence to a leadership team. On its own, it does not repair the processes underneath. Without root-cause analysis, the same issues return to the list quarter after quarter.

We use BOS as the architecture and Six Sigma as the engine. The structure determines which issues and opportunities to tackle and in what order; Six Sigma resolves them and builds the process, systems, and controls to sustain the benefit.

Utilizing Six Sigma alongside BOS is what takes an organization to the next level. Generic issue management rarely identifies or solves the root cause of a problem. Six Sigma forces the analysis down to the true root cause of every issue, and it is what uncovers opportunities and implements them in a way that captures the full benefit.

A full audit of a company reveals far more than a list of symptoms. It surfaces the leadership, the employees, the interactions, the processes, the controls, the documentation, how long work actually takes, the issues, the opportunities, the systems, and the automation already in place. E4 Core formalizes that audit and uses it to drive the BOS and Six Sigma implementation that follows.

Proven in our own companies

Three companies. One system.

  • 01  Crawford County Oil
  • 02  Cognitive Network Solutions
  • 03  E4 Connect

Every process in all three companies was built using Six Sigma.

Business Operating System

The BOS structure that keeps it moving

Single-Page Business Plan

Vision, core values, core focus, and measurable targets on one page.

Accountability Chart

Clearly defined roles and owners, with no gaps or overlaps.

Weekly Leadership Meeting

A disciplined agenda that surfaces issues and resolves them.

Quarterly Priorities

The right number of issues and opportunities, each with a clear owner.

Scorecards

Weekly metrics that show exactly where the business stands.

Issues List

A single prioritized list, worked to root cause rather than symptoms.

How the operating system runs.

Direction is set once, then carried to every level on a steady meeting rhythm. KPIs and issues come back up the same path, so leadership sees what the floor sees.

Direction

Vision

Why the company exists and what it is best at.

Core values

How everyone behaves, and who fits.

One-page business plan

The long-range target, this year's plan, the market the company serves, and why customers choose it. One page.

Accountability chart

Every seat, what it owns, and who sits in it. No gaps and no overlaps.

Rhythm, at every level

Leadership team
Yearly

Annual meeting

Reviews the vision and sets the plan for the year.

Quarterly

Quarterly planning

Reviews the quarter just finished and sets the next one's priorities: the right number, each with an owner and a date.

Weekly

Executive meeting

Company KPIs, priorities, and issues. Recurring issues go to Six Sigma.

Departments and divisions
Quarterly

Department planning

The department's own priorities for the quarter, set against the company's.

Weekly

Department meetings

The same agenda, with the department's own KPIs, priorities, and issues. Anything bigger goes up.

Daily

Huddles, where they help

Some departments run a short daily huddle while a change is going in, so blockers surface the same day rather than waiting a week for help.

Every person

A seat, an owner, and KPIs they can move

Every role knows what it owns and how it connects to the plan.

Right person, right seat

Whether the seat fits the person and the person fits the seat, answered by the chart and the numbers rather than by tenure.

Quarterly

One-on-one

Manager and team member on the seat, the numbers, and what is in the way.

Quarterly

All-employee meeting

Every level in one room: the same vision, plan, results, and wins, straight from leadership. Quarterly suits most companies, and the rhythm is set to what the client needs.

The same tools at every level

  • KPI scorecard
  • Issues list
  • Priorities with owners
  • Documented processes

Issues that keep coming back go to Six Sigma, the method shown with the loop.

Four ways in

However deep you want to go

01

Let us help

Straight consulting: one Six Sigma project, one meeting cadence redesigned, one scorecard built for a single department. No commitment beyond the engagement.

02

Let us build it

We design the operating system for your organization — cadence, scorecards, priorities — and teach your team how to build the Six Sigma processes underneath it, so they can carry it forward themselves.

03

Let us run it

We hold the cadence for you while it beds in — running the meetings, keeping the scorecard current, building the Six Sigma processes ourselves — until your own team is ready to take it over.

04

Let's team up and integrate

The deepest tier: implementing BOS across the whole organization together — teaching your team to build the Six Sigma processes where it's ready, building them ourselves where it isn't — the way we run it ourselves and across Crawford County Oil, Cognitive Network Solutions, and E4 Connect.

Who it's for

Applicable in any industry

Owner-led companies

Growing businesses ready to move from founder-driven decisions to a scalable system.

Field service & trades

HVAC, construction, and service companies with crews in the field — our team's experience includes process improvement at large-scale HVAC operators.

Financial & professional services

Banks and firms that require stronger execution and reporting.

Not sure how close you already are? Find out in about three minutes.

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